Support

How can we help you?

Still have questions?

Don't hesitate to reach out to our support team at [email protected]. We're happy to help!

Geting Started with Prayer Journey

How do I add a prayer?
  1. From Home, tap Add a Prayer.
  2. Enter your prayer and any details you want to remember.
  3. Add tags to stay organized - Prayer Type, Who, What, and Group (if applicable).
  4. Tap Save to finish.
How do I edit or delete a prayer?

To edit a prayer:

  1. Tap a prayer in the Current Prayers list (or in the Reflect List).
  2. Tap Edit.
  3. Make your changes.
  4. Tap Save.

To delete a prayer:

On the Edit screen, scroll to the bottom and tap Delete (then confirm).

What do Prayer Type, Who, What, and Group mean?

These tags help you stay organized so you can find prayers later and build focused Prayer Lists.

  • Prayer Type: what kind of prayer it is (Request, Gratitude, Praise, Confession, etc.). You can select one Prayer Type per prayer from the picker list.
  • Who: who you’re praying for (a person or group of people).
  • What: what the prayer is about (Health, Work, Marriage, Salvation, Finances, etc.).
  • Group: a way to organize prayers you want to share with a Prayer Group or other people.

Tip: Consistent tags make your lists more useful over time.

How do I edit my tag options?

Tag editing is a subscription feature. Subscribers can add, edit, and hide tags (tags can’t be deleted).

  1. Open Add a Prayer (or Edit on an existing prayer).
  2. Find the tag section you want to manage:
        - Who — “This prayer is for”
        - What — “This prayer is about”
        - Group — “Select a Prayer Group”
  3. Tap the circle + button to the right of that section label.
  4. Add a new tag, edit an existing tag, or hide a tag.

Note: Prayer Type isn’t editable, and you can select one Prayer Type per prayer from the picker list.

Why can’t I find my prayer in a list?

Most of the time it’s one of these:

  1. Check which list it’s in. If Prayer Answered is toggled on, the prayer will be in the Reflect List, not Current Prayers.
  2. Make sure the prayer matches your list filters. Open the prayer and confirm the Who, What, Prayer Type, and Group tags match the list you’re using.
  3. Simplify the list filters. If your list uses multiple filters, remove one filter at a time to find what’s excluding the prayer.
  4. Update the prayer tags if needed. Edit the prayer and adjust its tags so it appears in the right list.

Tip: The more filters you add to a list, the easier it is to accidentally filter a prayer out.

How do I create prayer lists?

Prayer Lists help you pray with focus (Family, Church, Work, etc.). Pray through a list to keep your

prayer time organized.

  1. Go to Prayer Lists.
  2. Tap the + in the top right corner.
  3. Name your list.
  4. Choose your filter criteria - Who, What, Prayer Type, and Group (if available).
  5. Tap Save.

Tip: The more filters you add, the fewer prayers the list will include - keep it simple at first.

How do I start a prayer session?
  1. From the Home screen, tap Prayer Lists.
  2. Choose a Prayer List you’ve created (or tap Pray All).
  3. Your prayer session will begin - move through each prayer at your own pace.
  4. (Optional) Add a Journal entry to a prayer.
  5. Tap Pray Next to go to the next prayer.
  6. Tap Done when you’re finished.
What is the journaling feature for?

Journaling helps you capture notes as you pray - so you can remember updates, record what God is teaching you, and look back on how prayer changes things over time. You can add a journal entry during a prayer session, or anytime you’re viewing a prayer in Current Prayers or the Reflect List.

Journaling is also a great way to be reminded of God’s faithfulness in your life.

How can I add a journal entry to a prayer?
  1. Open a prayer from Current Prayers or the Reflect List (or during a prayer session).
  2. Enter your journal text in the Add Journal field.
  3. (Optional) Select a tag that describes how you currently feel about the prayer.
  4. Tap the Pencil button to save your journal entry.
How do I delete a journal entry on a prayer?
  1. Open the prayer from Current Prayers or the Reflect List.
  2. Find the journal entry you want to remove.
  3. Tap the trash can icon to delete it (then confirm).
How do I mark a prayer as answered?
  1. Open the prayer from Current Prayers.
  2. Toggle Prayer Answered on.
  3. The prayer will move to the Reflect List.

Need to undo it? Open the prayer in the Reflect List and toggle Prayer Answered off. It will move back to Current Prayers.

How do I view my answered prayers?

From the Home screen, tap Reflect on what God has Done to open the Reflect List. This is where you’ll find prayers you’ve marked as answered.

You can also use Reflection Lists to filter and revisit answered prayers by Who, What, Prayer Type, and Group (if available).

Can I create a Reflection List?

Yes - Reflection Lists work just like Prayer Lists, but they filter prayers in the Reflect List.

  1. From the Home screen, tap Reflect on what God has Done.
  2. Tap the + in the top right corner to add a list.
  3. Name your list.
  4. Choose your filter criteria - Who, What, Prayer Type, and Group (if available).
  5. Tap Save.
What is a Group tag and how do I use it?

A Group tag lets you create a shareable list of prayers you can easily text, email, or print for other people.

How to add a Group tag:

  1. Open Add a Prayer (or open a prayer and tap Edit).
  2. Scroll to the bottom to Select a Prayer Group.
  3. Choose a Group tag.
  4. Tap Save.

How to share a Group of prayers:

  1. On the Home screen, select the Group chip.
  2. You’ll see the list of prayers in that Group.
  3. Tap the Action button (top right) and choose how you’d like to share.
Can I share my prayer requests with others?

Yes - with a subscription. Sharing works through Group tags (a subscription feature).

  1. Add a Group tag to the prayers you want to share (you’ll find Group at the bottom of the Add a Prayer and Edit screens).
  2. Open the Group Prayer List by selecting the Group chip on the Home screen.
  3. At the top of the list, tap the Action (share) button.
  4. Share the prayers as a preformatted text document by email, text, print, or any option available on your device.
How do I share a Group Prayer List?
  1. On the Home screen, tap the Group chip for the group you want to share.
  2. Tap the Action button in the top right.
  3. Choose how you want to share the list (text, email, print, etc.).
I subscribed - why don’t I see Group tags or tag editing?

Group tags and tag editing are subscription features. If you subscribed but don’t see them yet, try this:

  1. Close and reopen the app.
  2. Go to Preferences and tap Restore Purchases.
  3. Confirm you’re signed into the same Apple ID / Google account you used to subscribe.
  4. If it still doesn’t unlock, email [email protected] with your device type, OS version, and the app version from the bottom of Preferences.
Is my data secure and private?

Yes. Your prayers and journal entries are private, and Prayer Journey is designed so your prayer content stays on your device.

If you contact support, we may ask for details about your device and what happened, but we’ll never ask you to share personal information or prayer content.

How do I backup my data?

Prayer Journey relies on your device backup (rather than an in-app export).

  • iPhone/iPad: Enable iCloud Backup in your device settings.
  • Android: Enable Google/Device Backup in your device settings.

Tip: If you switch phones, restoring from your phones latest backup is the best way to bring your prayers with you.

Does Prayer Journey sync across multiple devices?

Prayer Journey doesn’t currently sync prayers automatically between multiple devices. Your prayers will only appear on another device if you restore that device from a backup (iCloud on iPhone/iPad, Google/Device Backup on Android).

If cross-device sync is important to you, let us know - this is a common request, and we’ll move it up our development list.

Will deleting the app delete my prayers?

Yes - because Prayer Journey stores your prayers on your device, deleting the app can remove your prayer data from that device.

Before deleting:

  1. Make sure your device backup is enabled (iCloud Backup on iPhone/iPad, Google/Device Backup on Android).
  2. If you’re switching phones, restore your new phone from your most recent backup so your prayers come with you.

If you deleted the app and your prayers are missing, restoring from a recent phone backup is usually the best way to recover them.

I’m experiencing a technical issue with the app.

We’re sorry about that - email [email protected] and we’ll help.

To help us troubleshoot quickly, please include:

  • what you were trying to do,
  • what happened instead,
  • your device model (iPhone/Android),
  • your OS version, and
  • the app version number from the bottom of the Preferences screen.
I have a suggestion

We love hearing ideas. Send suggestions to [email protected].

A quick note: by submitting an idea, you understand we may build similar features in the future without obligation to provide compensation or attribution (this helps us keep improving the app for everyone).